Frequently asked questions

Costs

No, advarics is billed as a software subscription on a monthly basis, as needed.

Individual software modules or user logins can be cancelled on a monthly basis.

Getting started with advarics

Thanks to the Progressive Web App (PWA) technology, Merchandise Management runs on any device - whether desktop, laptop, tablet or smartphone.

Yes, depending on the previous system, master data, item data and even statistical data can be transferred. Our experts will be happy to advise you.

No, if we have imported the data from your previous software, this won’t be necessary.

Yes, absolutely. Any software is only as good as its users.

Depending on the software modules used, the size of the project and individual requirements, we create custom training plans for you. These can last from 1 to 5 days.

Features

Yes, we support all major clearinghouses, both in the fashion and sports industries. 

  • Via the advarics integrated photo function
  • Via EDI - article data from suppliers (if the supplier supports this)
  • Professional image data can be imported via our partner "Fashion Cloud" (the interface is part of our merchandise management system).

Yes. Even when offline, advarics.pos offers its full range of functions.

No, we can flexibly manage all attributes, characteristics, texts and images on the article. But you can also use the online store interface and PIM systems of your e-commerce solution.

No, advarics does not require local servers or VPN networks.

Private cloud is a service that is fully controlled by a single company and not shared with others. This means that advarics cloud infrastructure in our data centers is exclusively available to advarics customers.

You simply activate the hotspot function on a smartphone, for example, and continue working without restrictions. advarics.pos also works offline.

All known browsers such as Chrome, Edge, Firefox, Safari, Opera etc.

No, advarics.retail is updated automatically. 

Interfaces

advarics can exchange real time data with system partners, third-party systems, apps, etc, using state-of-the-art REST APIs. New connections are being added all the time. Over here you’ll find an overview of all interfaces currently offered. 

We support all common EFT terminals to facilitate and speed up payment transactions and prevent errors.

Security

In ISO certified data centers in Germany and Ireland in compliance with all GDPR regulations.

All data is protected by 256-bit encryption, state-of-the-art firewalls and ISO-27001 certified security standards. Thanks to fully automated backups in European data centers, your data is secured geo-redundantly (two data centers, in separate locations that have the same data inventory).

Support and assistance

  • Phone support (included in the software subscription – excluding training content)
  • Online tutorials / manuals
  • Video tutorials
  • User seminars
  • AI chatbot for inventory management and online help

Merchandise management

Basically, there is no real difference. ERP is an international term and stands for "Enterprise Resource Planning". Often the term "ERP" is used when additional tasks and processes of a company are planned, managed and controlled in the software, such as accounting or fleet management.

You have to make sure that the entire solution is a true Software as a Service (SaaS) solution that also works independently of workstations and devices.  That means that no matter where, when and with which device you are working, you always have access to your current data and the most important functions.

With advarics, this is easy to do. Online sales are transmitted to the inventory management system in real time.

How can we support?