Services
Our service. Full service.
For a quick and easy start, we offer customized training with our experts. They know exactly what you expect from merchandise management, because they come from the retail sector themselves.
Our advice. Your advantage.
Our experts draw on years of industry know-how. Knowledge that you can access during a consultation, giving you further competitive advantages. We’ll be happy to advise you on the following topics:
- Integration of our software into your company structure/IT
- Operational organizational forms
- Implementation of new workflows
- Workflow and process optimization
- Industry performance indicators and target figures
Implementation: Precisely coordinated.
The implementation of your advarics ERP system is managed by one of our experienced project managers, all of whom have worked in apparel and lifestyle retail for several years, before joining advarics. This way we can ensure that all your processes flow seamlessly and you can quickly start to use a system that works for you – effectively and efficiently.
In selected markets, we also collaborate with specialized implementation partners:
CapNexus (former RPE Solutions)
For fashion retailers in the USA and Canada, our partner CapNexus handles the implementation. As a leading retail consulting firm in the US, CapNexus brings extensive expertise in ERP, POS, and omnichannel strategies, supporting retailers with project management and system integration.
WINTERSTEIGER
Sports retailers in the UK, Denmark, Finland, Sweden, and the USA are supported by our partner WINTERSTEIGER. With a strong presence in Northern Europe and the UK, WINTERSTEIGER specializes in retail solutions and process optimization, ensuring an efficient rollout of advarics in these markets.
Support: 100%
We’ve made our software as intuitive as possible. But if anything comes up, our support is there for you, pronto. Plus, extensive aid is always available, from online manuals to video tutorials.
Our standard support
Monday - Saturday from 9 am to 6:30 pm
How can we help you?
Have any questions?
Here’s the answers to our most frequently asked questions. Your question‘s not here? Talk to one of our experts.
Yes, absolutely. Any software is only as good as its users.
The latest cloud software architecture offers, in terms of infrastructure costs and maintenance: modern workflows, better integrability of third-party applications, a scalable API-first approach, leaner licensing options, faster realizable projects, reduced total cost of ownership and significantly faster go-to-live/go-to-market processes.
Our standard support team is available Monday through Saturday from 9:00 a.m. to 6:30 p.m.
