Services

Our service. Full service

For a quick and easy start, we offer customized training with our experts. They know exactly what you expect from merchandise management, because they come from the retail sector themselves.

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Our advice. Your advantage.

Our experts draw on years of industry know-how. Knowledge that you can access during a consultation, giving you further competitive advantages. We’ll be happy to advise you on the following topics:

  • Integration of our software into your company structure/IT 
  • Operational organizational forms 
  • Implementation of new workflows 
  • Workflow and process optimization 
  • Industry performance indicators and target figures
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Support: 100%

We’ve made our software as intuitive as possible. But if anything comes up, our support is there for you, pronto. Plus, extensive aid is always available, from online manuals to video tutorials.

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Our standard support

Monday - Saturday from 9 am to 6:30 pm

Have any questions?

Here’s the answers to our most frequently asked questions. Your question‘s not here? Talk to one of our experts.

A telephone hotline, plus updates and services, are included in the monthly software subscription. There are no additional monthly / annual maintenance fees.

Yes, absolutely. Any software is only as good as its users.

Our experts will be happy to advise you and curate a software package that meets your exact requirements.

The latest cloud software architecture offers, in terms of infrastructure costs and maintenance: modern workflows, better integrability of third-party applications, a scalable API-first approach, leaner licensing options, faster realizable projects, reduced total cost of ownership and significantly faster go-to-live/go-to-market processes.